Account Cancellation Agreement

Dear Rheoflow User,

We regret that you have chosen to cancel your Rheoflow account.

Before you click to agree, please carefully read this Account Cancellation Agreement (hereinafter referred to as the “Cancellation Agreement”), especially the bolded clauses. If you have any questions about this Agreement, you may consult Rheoflow Customer Service.

[Special Reminder] If you fill in the information as prompted on the cancellation page and click to agree, it indicates that you have fully read, understood, and accepted all the contents of this Cancellation Agreement. If you do not agree to any clause or condition in this Agreement, please stop the cancellation process immediately.

We kindly remind you that your act of canceling the account will bring many inconveniences to your after-sales rights protection and other matters. In addition, except as otherwise provided by law, we will delete or anonymize your personal information after the account is canceled. Your account and the relevant data of the account cannot be restored, so please cancel the account carefully.

1. Once the account is canceled, it cannot be restored. Except as otherwise provided by law, your personal information and relevant data will be deleted or anonymized in the Rheoflow background system and will not be retrievable or accessible in the future. Before cancellation, please back up and properly keep the account information and other relevant data by yourself, and properly store the transaction vouchers, bills, and other materials of the products and services to avoid being unable to enjoy the relevant after-sales services or needing to pay additional fees.
2. Since the Rheoflow platform provides you with a unified account service, after canceling the account, you will no longer be able to use this account, and you will also be unable to retrieve any content or information related to the account.
3. If your account is involved in disputes or conflicts during use and cancellation, including but not limited to complaints, reports, lawsuits, arbitrations, investigations by competent state authorities, etc., Rheoflow has the right to terminate the cancellation of this account.
4. The cancellation of this account does not mean that the account activities and relevant liabilities of this account before cancellation are exempted or mitigated. If you have any illegal, irregular, or other improper behaviors when using the Rheoflow account, Rheoflow reserves the right to pursue your liability for the illegal and improper behaviors of your account before cancellation.
5. The account you apply to cancel shall be the account registered by you in accordance with the agreement with the Rheoflow platform and provided to you by the Rheoflow platform. You shall ensure that you have the right to decide on the cancellation of the account and shall not infringe the legitimate rights and interests of any third party. If any complaint or dispute arises therefrom, you shall bear the responsibility by yourself and indemnify the Rheoflow platform against liability.